Contact us
The website includes a lot of information designed to provide answers to the most popular enquiries. If you are unable to find an answer to your query then you will be able to contact us.
If you can’t find the answer you need on our website call our help line on 0845 11 99 100 to make an enquiry - we will do our best to answer any queries. Alternatively;
Email us: info@key2giving.co.uk
Telephone us: 0845 11 99 100 (or +44 845 11 99 100 for calls from outside the UK). The enquiries service is open Monday to Friday, 9am to 9pm and 10.30am to 3.30pm on Saturdays. Your call may be monitored or recorded for training purposes. All calls will be charged at BT local rate.
Write to us: FREEPOST Key2Giving
Order more Key Fobs?
If you would like to order more key rings simply call on 0845 11 99 100 and place your order. Your key rings will take up to 48 hours to be delivered to your address.
Change of personal details?
Moved houses, change of name? Keep your unique reference number ready which is shown at the back of you key and simply call the help line number on 0845 11 99 100 or email your details and we will update them.
Cancellations
If you no longer wish to remain a member of the Key recovery service please call the help line on 0845 11 99 100 to cancel your DD donations or just email at info@key2giving.co.uk .
Your Feedback
Your comments on our key recovery service counts. We strive to provide high standards of customer care- if we fail to deliver this; we need to know and would value feedback from you.
Thank you for your feedback.
Fundraising Initiatives Ltd, Cavendish House, 369 Burnt Oak Broadway, Edgware, Middx, HA8 5AW.
T 020 8381 2430. Email: info@fi-ltd.com
